Frequently Asked Questions
Everything you need to know about your TRINITY experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please use our online portal to initiate a return.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
TRINITY accepts all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental impact.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.